Michael Goldstein, President & CEO of Packard Hospitality Group, talks about the art of managing the Hotel Renovation.
Beyond Reconstruction – Tips for Keeping Guests Happy During Renovation
By Michael Goldstein, President & CEO, Packard Hospitality Group
As the hospitality industry continues to evolve, offering new and exciting properties and products, hotel guests inherently expect more of the hotels at which they stay. They are consistently looking for better accommodations, enhanced amenities and a more comfortable hotel environment. This often leads to either occasional large-scale renovations or smaller, more frequent renovation projects to enhance a property’s offerings.